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Japanese customer support associate

Limassol, Limassol - Agia Zoni
Posted: 07.08.2025 17:30 Ad ID: 5937140
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On behalf of our client, we are on the hunt for creative, talented and analytical Japanese Customer Service professionals, who are passionate about being part of a successful team. You will already be working in an online trading field, based in either the gaming or financial services sectors.

This role will work solely within the Japanese market. Success in this position is integral to the success of this new division and will be required to take on a lot of responsibility early on and to hit the ground running.

Job Responsibilities

Carry out the marketing strategy and deliver new exciting ideas to increase outreach within the Japanese market

Give your input on the effectiveness of the campaigns

Assist clients with any account issues and queries that they may have

Be acquainted with Japanese affiliate networks, and have the capability provide feedback to the managers about any news or relevant articles posted

Requirements

Native Japanese speaker is a must for this role, as well as fluent English language skills to be able to communicate with the team worldwide.

Previous experience within the financial service or gambling industries of at least 2 years.

Ideally some exposure in campaign analysis and developing marketing strategy

Highly motivated and creative in developing new ideas to engage and support clients

Analytically minded

Ability to develop strong working relationships with new and existing partnerships

Excellent workload management and organisational skills

Ability to work autonomously and create foundations for the growth of a new team

Working Hours:

8AM-5PM Monday – Friday

Occasional work on Saturday when required

Benefits:

Competitive salary plus Performance and success related bonus

Paid holiday days, plus bank holidays

Hybrid working, sometimes remotely sometimes from an office in London to meet with the team

A positive and friendly working culture

The ability to make a real difference to the company where your views are heard and respected

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  • Salary is negotiable
    Golden Careers Recruitment

    Posting since apr, 2024

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