Player relationship officer
Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They are currently looking for a motivated and dynamic Player Relationship Officer to join their team in Limassol.
Job Responsibilities
Applying responsible gaming procedures according to regulations
Being vigilant while reviewing player accounts to ensure they are playing responsibly
Applying RG regulations in a timely manner according to internal procedures
Ensuring responsible gaming events are being handled
Expand players' game play activity
Proactively contact potential players
Initiating players’ interaction over chat, e-mail and phone
Requirements
Native English
Able to work shifts of 5 days (Monday to Sunday shifts 08:00 – 16:00 & 16:00 – 00:00 & 00:00 – 08:00)
Experience preferred but not mandatory - Gaming background will be considered as a big advantage
Computer literate
Self-motivated
Communication and verbal skills
European citizenship
Remuneration & Benefits:
Career development
21 days Paid Annual Leave
Medical Health Insurance
Complimentary lunch
Team Building Activities
Monetary voucher on Birthdays and additional occasions
Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)
Referral Bonus
Paid Training
Unlimited daily snacks and beverages
Supportive and positive working environment
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