Crm administrator

About the job:

We’re looking for an enthusiastic and driven CRM Administrator to join our team, make an impact, and grow with us.

Your Role:

As our CRM Administrator, you’ll play a key role in our CRM operations — ensuring data is accurate, leads are assigned efficiently, and communication between teams flows smoothly. From managing day-to-day CRM activities to producing insightful reports, your work will directly help our sales and management teams perform at their best.

What You’ll Be Doing:

· Managing daily CRM activities

· Distributing clients to the right sales agents

· Keeping the database accurate, updated and well-organized

· Creating performance reports and sharing feedback

· Resolving tickets from sales and other departments

· Supporting other ad hoc tasks as needed

What we are looking for:

· Fluent English (written and spoken)

· Energetic, committed and eager to grow within the company

· A natural problem solver with a proactive mindset

· Trustworthy and reliable, especially with sensitive data

· Detail-oriented, organized and adaptable

· A team player who collaborates well across departments

It’s a Plus, if you have but not required, we welcome applicants who are ready to learn and grow!

· Strong Excel skills

· A bachelor’s degree in business or a related field

· Previous experience in the Forex industry or CRM-related roles

Working Schedule:

· Monday to Thursday 09:00 – 18:00 (including 1 hour break)

· Friday: 6 hours schedule (including 30 minutes break)

· Public holidays on rotation with double pay.

· One Saturday or one Sunday shift per month, with double pay.

Additional openings:

10:00 – 19:00 (including 1-hour break)

23:00 – 08:00 (including 1-hour break)

What we provide:

Competitive Compensation: Our remuneration package is tailored to your skills and experience, ensuring you’re well rewarded for your hard work.

Growth Opportunities: We’re committed to your career development. Expect ongoing opportunities to learn, grow, and advance.

Work-Life Balance: Enjoy 21 days of annual leave to recharge and spend quality time with loved ones.

Healthcare Coverage: After just 3 months, you’ll have fully covered medical insurance.

Wellness Support: Make use of paid sick leave and exam leave when needed.

Investing in You: We allocate a training budget to enhance your skills and keep you ahead of the curve.

Celebrating You: Receive a special bonus on your birthday!

Referral Rewards: Recommend a successful candidate, and you’ll earn a referral bonus.

Team Bonding: Join our corporate and team-building events for a fun and supportive work environment.

Snack Heaven: Our fully equipped kitchen offers free snacks, fruits, and beverages.

Lunch Treat: Enjoy a complimentary lunch once a week.

Short Fridays: Wrap up with a 6-hour shift and a half-hour break.

Need to stay a bit longer? We’ve got you covered! Appreciating your hard work, all overtime hours are paid.

Exclusive Discounts: Access special discounts with selected companies.