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Czech speaking customer support agent

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Limassol, Limassol - Agia Zoni

Posted: 01.08.2025 14:01 Ad ID: 5926337

Job type: Full-time
Experience: Any
On-site/Remote: On-site

Translate to: Ελληνικα English Русский Deutsch

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Our client, a leading global financial services provider, is looking for a proactive and skilled Customer Support Agent to join their team. This full-time, office-based role involves supporting and maintaining relationships with Czech-speaking clients, delivering exceptional service, and ensuring a seamless customer experience.

Job Responsibilities

Provide client support via phone, email, and chat, addressing inquiries and resolving issues.

Handle requests such as account openings, data updates, and various transactions.

Collaborate with internal departments (compliance, operations) to meet client needs.

Promote products and services, identifying cross-selling opportunities.

Update the CRM system with relevant client interactions and information.

Requirements

A native Czech speaker with excellent communication skills.

Customer-oriented mindset and strong problem-solving skills.

Passionate about IT and possesses strong computer skills.

Experience in a customer service or customer relations role is a plus.

Good organizational skills and ability to multitask.

Team player with the ability to work independently.

What we offer:

Competitive salary and benefits package.

Continuous training and professional growth opportunities within a dynamic, global company.

A supportive and collaborative work environment that values diversity and inclusion.

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Posting since apr, 2024

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